Legal Document

    Privacy Policy

    Last updated September 15, 2026

    We take your privacy seriously. This policy explains what information we collect, how we use it, and the choices you have when contacting or working with Pocono Home Buyer.

    01

    Information We Collect

    When you request a cash offer, submit a property details form, contact us by phone or email, or browse our website, we may collect:

    • Contact information: First name, last name, phone number, and email address.
    • Property information: Physical property address, city, property type, current condition, ownership details, selling timeline, and reasons for considering a sale.
    • Communications: Records of messages, phone notes, SMS replies, and form submissions you provide to our team.
    • Device and usage data: Standard browser information, IP address, referral source, pages visited, and interaction timestamps.
    02

    How We Use Your Information

    We use the data we collect for legitimate business purposes, including:

    • Evaluating your property and determining if it meets our purchase criteria
    • Preparing and presenting a fair cash offer or exploring alternative sale options
    • Responding to your questions, phone inquiries, and web requests promptly
    • Sending transactional updates, appointment confirmations, and follow-up details
    • Improving our website experience, customer service, and regional market research
    • Complying with applicable legal, financial, and regulatory obligations
    03

    Information Security

    We maintain strict administrative, technical, and physical safeguards to protect homeowner details against unauthorized access, disclosure, alteration, or destruction. All property submissions and inquiries are encrypted in transit using industry-standard SSL and TLS protocols. Closing transactions and title transfers are conducted through licensed, insured title companies and real estate attorneys in Pennsylvania.

    04

    Cookies and Tracking

    Our website uses cookies and similar tracking technologies to understand visitor traffic, remember preferences, and analyze advertising effectiveness across platforms like Meta and Google. You can manage or disable cookies through your individual browser settings at any time, though some interactive website features may behave differently.

    05

    Third-Party Services

    We partner with select third-party service providers solely to assist with business operations:

    Lead Management CRMfor inquiry organization
    Telephony and SMSfor direct homeowner communication
    Cloud Hostingfor reliable website delivery
    Title and Escrow Partnersfor legal closing coordination

    We do not sell, rent, or trade your personal information to third parties.

    06

    Data Retention

    We retain personal information only for as long as necessary to fulfill the purposes described in this policy, evaluate property opportunities, address ongoing homeowner requests, comply with statutory real estate and tax laws, and resolve any disputes. Property inquiry and transaction records are maintained in accordance with Pennsylvania real estate record-keeping requirements.

    07

    Your Rights

    As a homeowner and website visitor, you have the right to:

    • Request access to the personal data we hold about you
    • Request correction or updating of inaccurate information
    • Request deletion of your information, subject to applicable legal requirements
    • Opt out of marketing communications or SMS messages at any time
    • Submit a question or concern to our privacy team
    08

    SMS and Text Messaging Program

    SMS Consent and Opt-In

    By providing your phone number through our property submission form, contact forms, or direct phone inquiries, you consent to receive text messages from Pocono Home Buyer. These messages may include responses to your property inquiry, appointment confirmations, offer updates, and occasional follow-ups regarding your sale timeline.

    Opt-In Method

    Homeowners opt in to receive SMS messages by:

    • Submitting a lead form on our website
    • Requesting a cash offer or consultation over the phone
    • Providing verbal or written consent directly to our team

    Message Frequency

    Message frequency varies based on your inquiry status and active discussions, but typically ranges from 1 to 5 messages per week.

    Message and Data Rates

    Message and data rates may apply depending on your mobile carrier and plan.

    Opt-Out Instructions

    You can opt out of receiving SMS messages at any time by replying:

    STOP to UnsubscribeHELP for Assistance

    After opting out, you will no longer receive text messages from us unless you choose to opt back in.

    Data Usage and Privacy

    We do not share or sell your mobile information with third parties for marketing purposes. Your contact information is used solely for communication related to your property and our direct purchasing services.

    Information sharing with subcontractors in support services (such as customer service, messaging platforms, or technical support) is permitted solely for the purpose of operating our business and providing services to you.

    All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    09

    Contact Us

    Questions about this privacy policy, your personal data, or our property purchasing practices? Our local team is here to help.

    814 Monroe St #205, Stroudsburg, PA 18360
    (570) 701-9818
    info@poconohomebuyer.com